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This has been a hurricane season Floridians won’t soon forget. Likewise, Progress Energy employees will remember a lot of things about this season, and not just storm names. We will remember your patience, support and encouragement.

You came together in truly inspiring ways, and that kept our employees going through four massive restoration efforts. So from all of us to each of you, thank you

Hundreds of Progress Energy customers have sent letters or called Progress Energy's Customer Service Center to express their appreciation to line and service crews for getting their power back on quickly following Hurricanes Charley, Frances, Ivan and Jeanne. A sample of these letters appears below:

Florida Customers:

  • I would like to thank all of the men & women who work for Progress Energy. I think they did a very wonderful job during all of the hurricanes and all the hours that they put in for us. We love them all!
  • I just wanted to send a brief note of thanks to your entire company. I know the last six weeks have been very hard for those of us who live in Florida. So many of you have gone above and beyond putting your own loss and circumstances aside to make sure the rest of us had power in a timely manner. We really appreciate all of your hard work and time and also appreciate the sacrifices you and your families have had to make while you may have been working so long and so hard. I honestly wish I could say or do more to show my appreciation but I figured this was the least I could do. Thank you again.
  • Thanks for your excellent work during four hurricanes!
  • We want to thank you all for the hard work and overtime your employees are putting in because of these hurricanes that have hit Florida so horribly. We appreciate all your employees and their call for beyond the normal duty to service your customers.
  • How grateful we are as families and as a school for the diligence with which Progress Energy strived to return power to Florida following the hurricanes. As an elementary school, we are somewhat limited in how we can help following all the devastation, but we did want to let you and all power personnel you contracted know how we appreciated all the extra efforts that were done to help us and others.
  • My staff and I would like to personally thank you for your tireless effort in the aftermath of Tropical Storm Frances. Please be assured that the long hours you have committed, the dangerous work you do, and the dedication you have shown to the citizens of Pasco County has not gone unnoticed. We sincerely appreciate all of your efforts during this stormy time.
  • To Bill Habermeyer: As best I can tell, Progress Energy has done a super-human job in restoring power to your customers. I am very, very proud of your efforts and of your preparedness.
  • My goodness - What excellent management!! You have proven to everyone that we can feel confident that we will be fine as soon as possible. We know you are doing your best for us. How do we know this? You have already proved it! And to all the skilled professionals who have and will turn on our power again - We absolutely love ya and thank you for everything!! "WE HAVE THE POWER" because of you!!
  • You did a great job in the aftermath of Frances.
  • Just a note of thank you for a great job of getting the power back Sunday, Sept. 5, after only three hours without it. Being an ex-combat vet, you don't appreciate electricity until it's not there. Again, many thanks to all of you under extreme stressful conditions.
  • God Bless you and all the Progress Energy workers.
  • Thank you for all the hard work that you folks had to do through Hurricane Charley and Frances...and can you believe now Ivan? All is so appreciated - and so thanks to all the out-of-town folks who came to help. Again, please let all the linemen and all the tree trimmers and everyone know how much we thank them. Makes us all (happy face).
  • To all of Progress Energy - especially your wonderful service people. Thank you so very much for all your efforts. God bless you all.
  • Just a little thank you note for all your hard work. Keep it up.
  • Thank you all for the fine effort past several days. As they say in the land down under - Australia "Good On You."
  • Thanks a million to the guys that were out in this weather doing a fantastic job. God will also bless you. And thanks to the ladies and gents that were taking the calls. They couldn't have done it without you. God Bless you all and take care.
  • To all Progress Energy employees, but especially to the ones that have worked so tirelessly to restore power and are still working all the daylight hours. We didn't lose power during Charley but did during Frances. Now we have another threat coming which if it hits will add even more work for you. It doesn't seem like THANKS is enough. I know we are all grateful for the tireless effort you have put forth. I only wish there was something better than just a big THANK-YOU. I only hope no one else has to pay the ultimate price than those who already have.
  • Just a thank you for all your fantastic service and hard work after Frances.
  • This is a very small way to say thank you for all the hard work you are doing at the time of all these storms. For myself and I'm sure so many of us who take electric for granted, how much we need it and use it. I just needed to say how much you all are appreciated.
  • I wish to thank each and every one who worked those hazardous and very dangerous conditions to help restore electric to my home as of Friday evening. It was a tremendous effort. Thank you very much.
  • Please pass our thanks to your corporate offices for the help you sent from Raleigh, N.C., lineman. I have never met a nicer, more courteous and thorough group of people. These men made sure their repair work was the best. They listened to our concerns and then explained them to us, as well as checked out what we told them in the neighbors house. All of us in Harbor Hills were impressed with their efforts and dedication.
  • Thank you for all your good work after the hurricanes.
  • Thank you all for your service. It is greatly appreciated all that you do for us.
  • Thank you for restoring our power and all the difficult work during these difficult times.
  • Thank you for your great service during the hurricanes!
  • Thank you for all you are doing to help all of us during these weeks of stress following the hurricane.
  • Thank the men for getting the power back on as fast as they did. I appreciate the dangers they had to be aware of as electrical wires were laying in the water.
  • I am writing to thank you for the quick work you did to restore our power after Hurricane Frances. Though we spent two days without power, I know your crews and those from out of state worked endlessly to make sure those of us who were affected would have hot showers, meals and air conditioning as soon as possible. Thank you for all of you and to all the men and women who are working out there to bring our lives back to normal. You are all a Godsend, and we are deeply grateful.
  • I would like to take this opportunity to say "thank you" for all the hard work, long hours, employees giving up family time and to all the volunteers from out of state. Thank you, thank you, thank you. One good thing came out of all of this mess...without power, I sat on the front porch and watched the sunset. What beauty. Keep up the good work.
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