Whatever your reason for dealing with Progress Energy, we aim to earn your trust and confidence – through integrity in conduct and excellence in performance. View a sample below of industry awards that Progress Energy has received for its outstanding customer service and operational excellence.

• Site Selection magazine named Progress Energy on its 2007 list of "Top Utilities for Economic Development." Progress Energy was one of the nation's top 11 utilities based on its success in generating business expansion activity in its service area in 2006. Progress Energy helped to attract 6,782 new jobs and more than $1.4 billion in new capital investment to projects in its 50,000-square-mile service area in the Carolinas and Florida. Progress Energy has made the Site Selection list in five of the past six years.
  
  
• For the second time, Progress Energy Florida has been named Corporation of the Year by the Florida Minority Supplier Development Council. The FMSDC, which provides major corporations and government agencies with easy access to minority-owned and operated businesses, presented the award to Progress Energy Florida in August 2006.
  
  
• We at Progress Energy give you our best. Now the industry has given us its highest award. Every day at Progress Energy, we do our best to bring you safe, reliable and affordable power. And for those efforts we've received the industry's most prestigious national honor, the 2006 Edison Award. We worked hard throughout the year to give you our best, but our motivation wasn't the award -- it was you. EEI presented Progress Energy with the 2006 Edison Award based on our outstanding achievements in operational performance, reliability and customer service and environmental stewardship. This recognition is a very high honor for our company, and it is the result of the daily commitment and hard work of all Progress Energy employees. More information can be found in this advertisement.
  
  
• Progress Energy received an award for outstanding customer service in November 2005 from PA Consulting Group, a global consulting firm. The ServiceOneTM award recognizes utilities that provide exceptional service to their customers as determined by a panel of industry experts. After passing a rigorous initial screening process, utility companies with top-quartile customer service performance are invited to complete an application for the award. PA uses performance data collected through the firm's customer service benchmarking program and evaluates existing best practices in the customer service area. An industry advisory group evaluates 18 measures, intended to reflect all aspects of customer service activities. They include call center operations, billing, meter reading, field service, and credit and collections.
  
  
• Progress Energy Carolinas' Sumter Construction Center received the 2005 South Carolina Palmetto Star Award. The Palmetto Star Program is sponsored by the S.C. Department of Labor, Licensing and Regulation and recognizes management-sponsored, employee driven safety performance and work process improvements.
  
  
• The North Carolina Technology Association (NCTA) recognized Progress Energy in 2005 with an NCTA 21 Award for Corporate Citizenship. The NCTA 21 Awards program is the oldest and most prestigious technology awards program in North Carolina and recognizes outstanding contributions that information technology companies and individuals have made over the past year to the industry, community and state.
  
  
• The Electric Utility Cost Group (EUCG), a global industry association that evaluates metrics across the industry, honored Progress Energy’s Roxboro (N.C.) Plant as the best performing large fossil plant in 2005. At the same event, the Asheville Plant also was recognized as the best performing small (less than 500 megawatts) plant. To develop the award winners, the EUCG evaluated cost and performance data from 1999 through 2003 for more than 100 coal-fired power plants. Progress Energy plants dominated the rankings. In addition to the top two slots, the company’s Mayo Plant ranked second in the large plant category, and the Weatherspoon, Robinson and Lee plants ranked second, third and fourth among small plants. The Mayo Plant received the EUCG honor in 1999 for performance from 1993-1997 and again in 2000 for performance from 1994-1998.
  
  
• The Human Relations Commission of Raleigh, N.C., named Progress Energy as its “Business Award” winner for 2005. This award is for the company’s ongoing support and commitment to diversity in the community.
  
  
• Progress Energy was named as one of America’s best companies for developing and increasing multicultural business opportunities by DiversityBusiness.com. Over 350,000 woman- and minority-owned businesses had the opportunity to vote in the 2004 online election to identify the best corporate and organizational buyers of products and services from diversity-owned businesses in the United States. DiversityBusiness.com honored the company as one of 50 on its 2004 list of corporate and organizational buyers, called the Div50. Progress Energy is the top-ranked utility – and one of only two utilities – on the list. Other companies on the 2004 list include Bank of America, BellSouth Corp., UPS, Walt Disney Co., Microsoft, General Electric, Sempra Energy and Wachovia Corp.
  
  
• The North Carolina Land Trust Council, a coalition of 23 local and regional land trusts around the state, presented its 2004 Corporate Conservation Partner of the Year award to Progress Energy. Four North Carolina land trusts - North Carolina Coastal Land Trust, Triangle Land Conservancy, Tar River Land Conservancy and the Bald Head Island Conservancy - nominated the company for the award.
  
  
• In 2004, the Edison Electric Institute (EEI) honored Progress Energy with the association’s Emergency Response Award for outstanding efforts to restore electric power in the wake of an unprecedented series of hurricanes that pounded Florida and the Carolinas over a five-week period in August and September. Progress Energy received this award in the past for response to hurricanes Bonnie (1998) and Floyd (1999), the January 2000 winter storm and the December 2002 ice storm. Progress Energy is the only company to earn the award five times since the program’s inception seven years ago. Given annually to shareholder-owned electric companies, the award recognizes superlative efforts to restore electric service that has been disrupted by severe weather conditions or other natural events.
  
  
• Florida Gov. Jeb Bush awarded Progress Energy Florida with the 2003 Sustainable Florida Award. The award is an annual recognition by The Council for Sustainable Florida presented to innovative companies in the energy industry that have demonstrated a commitment to Florida's long-term prosperity and overall environmental health. Progress Energy Florida partnered with Florida Solar Energy Center (FSEC) at the University of Central Florida and Palm Harbor Homes, one of the nation's largest producers of manufactured homes, to increase the use of low cost solar energy in manufactured housing. The collaboration, known as the Manufactured Housing Photovoltaic Pilot Project, reduced the cost of photovoltaic (PV) system installation and monitored its energy and demand impacts on the Palm Harbor Homes.
  
  
• The Orlando Sentinel named Progress Energy Florida to its 2003 list of "Top 100 Companies for Working Families." The "Top 100" list spotlights Central Florida employers that are committed to creating a workplace environment that enables employees to establish a healthy balance between their personal and professional lives. Selected companies were recognized as leaders and innovators in offering family-friendly options and benefits to employees.
  
  
• Progress Energy was named the regional 2003 Corporation of the Year by the Carolinas Minority Supplier Development Council (CMSDC). The CMSDC provides major corporations and certified minority suppliers with various opportunities to build mutual and productive working relationships. In 2003, Progress Energy established diversity goals throughout the organization, expanding its diversity business initiatives into nontraditional areas of the company. These efforts helped the company increase its diversity spend by 23 percent and resulted in multimillion dollar contracts to minority companies. Progress Energy also partnered with the developers of its new 18-story mixed-use building in downtown Raleigh to exceed its goal of 20 percent minority- and woman-owned business participation.
  
  
• Progress Energy was one of three companies – and the only one representing the energy sector – to be recognized by Standard & Poor's for providing investors with the most detailed and complete information regarding its finances, operations and corporate governance practices. Of the nine top companies singled out by S&P, Progress Energy was one of only three to receive the highest rating for its overall disclosure in their annual report and regulatory filings.
  
  
• The Investor Responsibility Research Center has found Progress Energy to have one of the most independent boards of directors in America. Under IRRC's criteria, 12 of Progress' 13 board members – or 92.3 percent – are independent. National City Corp.'s board had the highest percentage of independent board members at 93.3 percent. Progress Energy was tied for second with Boise Cascade, Dominion Resources, Allstate Corp., Caterpillar Inc., Hercules Inc., Honeywell International Inc., Lincoln National Corp. and Textron Inc.
  
  

• Progress Energy was one of four electric companies selected by the Edison Electric Institute (EEI) as a 2003 finalist for the industry's highest honor -- the Edison Award. Progress Energy was nominated for the award based on its distinguished ethical leadership, performance advancement for nuclear power, and innovation in developing cost-effective emission reductions.