The diversity present across Progress Energy's service territory broadens every day.

Progress Energy recognizes this change and we are implementing programs that will help us better serve all of our customers. Like providing Spanish-speaking customer service representatives to improve communication and service. Or providing copies of electric bills in Braille and large print for our customers who are sight-impaired.

At Progress Energy, diversity is key – in our employee population, our customer base, our systems and our job opportunities. Our Corporate Diversity Council provides the strategic direction for the company’s diversity initiative, and each business unit has its own council that brings the diversity initiative to all areas of the company.

Diversity at Progress Energy is about more than race, gender or age – it's about the blending of unique knowledge, individual interpretation, singular experiences and personal points of view. Diversity shapes our thinking, making us flexible and open to new ideas. We foster an environment that values those differences, and we are committed to recognizing, embracing and leveraging diversity to maximize employee potential, customer satisfaction and business success.

These efforts and others illustrate our commitment to quality service for all of our customers.