Residential
E-mail customer service
Phone customer service
(919) 508-5400 - Raleigh
(800) 452-2777 - Other |
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Business
E-mail customer service
Phone customer service
(919) 508-5400 - Raleigh
(800) 452-2777 - Other |
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Large Commercial / Industrial / Government
E-mail customer service
Phone customer service
(919) 508-5400 - Raleigh
(800) 452-2777 - Other |
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| Report a power outage: (800) 419-6356 |
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Mailing address:
Bill Payments
Progress Energy
P.O. Box 2041
Raleigh, NC 27602-2041 |
General correspondence/corporate
Progress Energy
P.O. Box 1551
Raleigh, NC 27602-1551 |
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