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Billing & Payments

Convenient, secure, fast

Online Paperless (e-bill)

View your bill securely, 24/7. Enter bank account of your choice. Pay one time or month after month. Pay online or choose other payment options.

Monthly Automatic Draft

Link to the bank account of your choice. Automated recurring payment.

Small General Service Time-of-Use Rate Program

Shift your electricity usage and save with the SGS-TOUE Rate program.

...and easy to use

Credit Card/Electronic Check (EZ-Pay)

Pay with your Visa, MasterCard, Discover Card or Electronic Check. Includes a $8.95 charge.

Pay in Person

Pay at one of our paystation locations. Some locations may include a $1.50 fee.

Bill Inserts

An online view of recent customer bill inserts.

Our mailing address for payments is: 

Duke Energy Progress
P.O. Box 1003
Charlotte, NC 28201-1003

For FEDEX and UPS delivery only:

Duke Energy Progress
10101 Claude Freeman Dr.  Suite 225N
Charlotte, NC 28262

For other payment arrangements, contact our PowerLine at 919.508.5400 or 1.800.452.2777 outside of the Raleigh area.

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