Currently you are a customer under the “R-TOUE rate” that was eliminated Dec. 1, 2013. Duke Energy can transition you to either the standard residential rate (RES) or a new R-TOU rate. The new R-TOU rate program has similar characteristics to your current rate, but uses different peak hours. After upgrading your meter, service will be provided under the new R-TOU rate unless you contact us to request service under the standard residential rate.
Like the old rate, if you enroll in a new R-TOU electric rate, you could save money. Under this program, you pay a higher rate during times of the day when demand for electricity is higher, and a lower rate during times when demand for electricity is lower. The rates are incentives to shift electric use away from peak demand hours.
The R-TOU Time-of-Use Rate enables you to save money IF you shift your energy use away from those high demand on-peak and shoulder hours that are at a higher kWh rate. The more electric usage you shift away from those hours, the more money you could save.