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Understanding Your Bill / Rates

Understanding Electric Rates

Electric rates are set by the state

Duke Energy Progress is a regulated utility. Therefore, unlike other businesses, we do not set the prices our customers pay. Instead, our rates must be reviewed and approved by the state’s utility commission (the N.C. Utility Commission and the Public Service Commission of South Carolina).

Learn more about rates by viewing the links below and in the right sidebar of this section.

As a regulated utility, Duke Energy Progress is allowed to recover the costs necessary to ensure reliable power and the opportunity to earn a reasonable rate of return. That return is used to fund new infrastructure improvements and to compensate those who invest in the company.

Duke Energy Progress goes through a detailed public process when requesting a change in our prices. Here’s how the process works.

How rates are set

How rates are set

Click on the graphic for more information on how rates are set.