Skip Navigation
Carolinas

 

 

Home Protection Plans

There's never a good time for something to break at home. Whether it's as simple as a blown circuit or as serious as a leaking water heater, we can help.

 

As a Duke Energy customer, you have access to home protection plans that shield you against the unexpected expense and hassle of home repairs.

With our surge protection, home wiring and water heater repair plans, you’ll have access to:

  • Qualified technicians you can trust
  • Protection from unexpected repair costs
  • The peace of mind that comes with knowing you're covered

Find out which plans are right for you:

Surge Protection

Surge ProtectionProtect your major appliances


Our Surge Protection service works at the meter to help block
surges from entering your home.

  • Helps protect refrigerators, washers and dryers, heating
    and air conditioning systems, and other major appliances
  • Just $6.99 per month,* conveniently added to your bill

*Plus a one-time installation fee of $44.95. Tax not included.

HomeWIRE Service

HomeWIRE®Avoid expensive wiring repairs


Our HomeWIRE service covers up to $700 of electrical wiring
repairs per year. Protect yourself against unexpected costs
and hassles.

  • Pre-qualified contractors
  • Just $4.99 per month, conveniently added to your bill
  • Covers repairs to fuses, circuit breakers, outlets, electric
    meter housing and more.
HomeWIRE Deluxe

HomeWIRE® DeluxeOur best protection against expensive repairs


HomeWIRE Deluxe provides twice the electrical repair coverage
as the HomeWIRE program.

  • $9.99 per month
  • $1,200 of coverage per year
  • Includes all repairs covered by HomeWIRE, plus up to $100 a year
    for installation of a ceiling fan, light fixture or electric vehicle
    charging station
Water heater Repair

Water Heater Repair24/7 service


Our Water Heater Repair Service provides 24/7 emergency
service that covers up to $850 a year for water heater repair or
replacement.

  • 24-hour emergency service
  • Pre-qualified contractors
  • Only $5.99 per month, conveniently added to your bill

    HomeWIRE, HomeWIRE Deluxe and Surge Protection Service are not regulated or sanctioned by the North Carolina Utilities Commission or the South Carolina Public Service Commission. Customers who purchase HomeWIRE, HomeWIRE Deluxe or Surge Protection Service will not receive preferential or special treatment from Duke Energy Progress and customers are not required to buy it in order to continue to receive safe, reliable electric service from Duke Energy Progress. NC Lic # 26317/04-U, SC Lic # M96950.

    DEP offers optional, market-based products and services that are separate from the regulated services provided by DEP. These services are not regulated by the North Carolina Utilities Commission or the Public Service Commission of South Carolina. These products and services may be available from other competitive sources.