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Home Protection Plans

There's never a good time for something to break at home. Whether it's as simple as a blown circuit or as serious as a leaking water heater, we can help.


As a Duke Energy Progress customer, you have access to home protection plans that shield you against the unexpected expense and hassle of home repairs.

With our surge protection, home wiring and water heater repair plans, you’ll have access to:

  • Qualified technicians you can trust
  • Protection from unexpected repair costs
  • The peace of mind that comes with knowing you're covered

Find out which plans are right for you:

Surge Protection

Surge ProtectionProtect your major appliances

Our Surge Protection service works at the meter to help block
surges from entering your home.

  • Helps protect refrigerators, washers and dryers, heating
    and air conditioning systems, and other major appliances
  • Just $6.99 per month,* conveniently added to your bill

*Plus a one-time installation fee of $44.95. Tax not included.

Home Wiring Repair Essential

Home Wiring Repair EssentialAvoid expensive wiring repairs

Our Home Wiring Repair Essential service covers up to $1,000 of electrical wiring
repairs per year. Protect yourself against unexpected costs and hassles.

  • Pre-qualified contractors
  • Just $4.99 per month, conveniently added to your bill
  • Covers repairs to fuses, circuit breakers, outlets, electric
    meter housing and more
Home Wiring Repair Premium

Home Wiring Repair Premium Our best protection against expensive repairs

Home Wiring Repair Premium provides twice the electrical repair coverage
as the Home Wiring Repair Essential program.

  • $9.99 per month
  • $2,000 of coverage per year
  • Includes all repairs covered by Home Wiring Repair Essential,
    plus up to $100 a year for installation of a ceiling fan,
    light fixture or electric vehicle charging station
Water heater Repair

Water Heater Repair24/7 service

Our Water Heater Repair Service provides 24/7 emergency
service that covers up to $850 a year for water heater repair or

  • 24-hour emergency service
  • Pre-qualified contractors
  • Only $5.99 per month, conveniently added to your bill

Exclusions and limitations apply. See terms and conditions for details. These non-regulated utility products or services are administered by Duke Energy Progress, LLC located at 550 South Tryon Street Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. located at 175 W Jackson Blvd. Chicago, IL 60604.

These non-regulated utility products or services are not part of the regulated utility services offered by Duke Energy Progress ("DEP") and are not in any way sanctioned by the North Carolina Utilities Commission or the Public Service Commission of South Carolina. Purchasers of these products will receive no preference or special treatment from DEP. A customer does not have to buy these products or services in order to receive the same safe and reliable electric service from DEP. These goods or services may also be available from other non-Affiliated suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY. NC Lic # 26317/04-U, SC Lic # M96950.