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Home Protection Plans

Home Protection Plans

There's never a good time for something to break at home. Whether it's as simple as a blown circuit or as serious as a leaking water heater, we can help.

 

As a Duke Energy Progress customer, you have access to exclusive home protection plans that help shield you against the unexpected expense and hassle of home repairs.

With our Home Protection Plans, you'll have:

  • No deductible or service fees for covered items
  • Helps protect from unexpected repair costs
  • Access to pre-screened technicians
  • Convenient payments added to your Duke Energy Progress bill
  • Helps provide the peace of mind that comes with knowing you're covered*

Select the right plans
for your home.

Home Wiring Repair

Surge

Water Heater Repair

Home Wiring Repair

Avoid expensive wiring repairs.

Home Wiring Repair Essential

Our Home Wiring Repair Essential service covers up to $1,000 of electrical wiring repairs per year.

  • Just $4.99 per month, conveniently added to your bill
  • Covers repairs to fuses, circuit breakers, outlets, electric meter housing and more
Learn more Enroll

Home Wiring Repair Premium

Our Home Wiring Repair Premium service covers up to $2,000 of electrical wiring repairs per year.

  • Just $9.99 per month
  • Includes all repairs covered by Home Wiring Repair Essential coverage, including up to $100 per year for the labor costs of installing a ceiling fan, light fixture or electric vehicle charging station
Learn more Enroll

Surge Protection

Help protect your major appliances before surge damage occurs.

Our Surge Protection service works at the meter to help block damaging surges before they enter your home.

  • Helps protect motors and compressors in your major appliances, such as your refrigerator, washer and dryer and air conditioner
  • Just $6.99* per month, conveniently added to your bill

*Plus a one-time installation fee of $44.95. Tax not included.

Learn more Enroll

Surge Coverage and Grounding

Get reimbursed for assessment and repair costs of surge damage to your valuables.

Our Surge Coverage and Grounding plans cover the repair costs of surge damage to your valuable appliances and electronics.

  • Covers assessment and repair of surge-damaged items
  • Three levels of coverage available, from $4.99 to $9.99 per month, with coverage amounts from $1,000 to $5,000
Learn more Enroll

Water Heater Repair and Replacement

Help shield yourself from the hassles of water heater repair.

With our Water Heater Repair and Replacement plan, you make one call to our 24/7 customer care center, and we'll arrange for a qualified technician to repair or replace your water heater. You're covered with up to $1,000 per year, and we'll pay the technician directly – you don't have to file a claim or pay any service fees.

  • Covers gas and electric water heaters
  • Only $6.99 per month, conveniently added to your bill
Learn more Enroll

Water Line Repair

Sewer Line Repair

Gas Line Repair

Heating/Cooling Repair

Water Line Repair with Restoration Coverage

Defend yourself against water line damage.

With our two levels of Water Line Repair coverage, you make one call to our 24/7 customer care center, and we'll dispatch a qualified technician to promptly repair or replace your water line. You'll be covered for up to $1,000 a year of water line repairs. No service fees, no deductibles. You don't even have to file a claim – we'll pay the technician directly.

  • Two levels of coverage available starting at just $4.99/month with $1,000/year of repair coverage, or upgrade to include up to $2,000/year in restoration repair coverage for $7.99
  • Conveniently added to your bill
Learn more Enroll

Sewer Line Repair with Restoration Coverage

Escape the hassle of sewer line repairs.

With our Sewer Line Repair plans, you make one call to our 24/7 customer care center, and we'll dispatch a qualified technician to promptly repair or replace your sewer line. You'll be covered for up to $3,000 a year of sewer line repairs due to clogs and leaks. No service fees, no deductibles. You don't even have to file a claim – we'll pay the technician directly.

  • Two levels of coverage available starting at just $6.99/month with $3,000/year of repair coverage, or upgrade to include up to $2,000/year in restoration repair coverage for $9.99
  • Conveniently added to your bill
Learn more Enroll

Gas Line Repair

Protect yourself against costly gas line breaks.

With our Gas Line Repair plan you make one call to our 24/7 customer care center, and we'll dispatch a qualified technician to promptly repair your gas line. You'll be covered up to $1,000 a year of gas line leaks or breaks. No service fees, no deductibles. You don't even have to file a claim – we'll pay the technician directly.

  • Just $4.99 per month, conveniently added to your bill
  • Available for single-family homes and duplexes
Learn more Enroll

Heating and Cooling Repair

Escape expensive heating and cooling repairs.

Our Heating and Cooling Repair service offers qualified repairs to problems with your heating and cooling system.

  • Just $16.99 per month, conveniently added to your bill
  • Covers up to $5,000 in repairs
Learn more Enroll

Heating Repair (only)

Enjoy hassle-free heating for your home.

If you don't have a cooling system in your home, protect your heating unit with our Heating Repair program.

  • Just $6.99 per month, conveniently added to your bill
  • Covers up to $2,000 in repairs each year
Learn more Enroll
 

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*Exclusions and limitations apply. See terms and conditions for details.

These non-regulated utility products or services are administered by Duke Energy Progress, LLC located at 550 South Tryon Street Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. located at 175 W Jackson Blvd. Chicago, IL 60604.

These non-regulated utility products or services are not part of the regulated utility services offered by Duke Energy Progress ("DEP") and are not in any way sanctioned by the North Carolina Utilities Commission or the Public Service Commission of South Carolina. Purchasers of these products will receive no preference or special treatment from DEP. A customer does not have to buy these products or services in order to receive the same safe and reliable electric service from DEP. These goods or services may also be available from other non-Affiliated suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY. NC Lic # 26317/04-U, SC Lic # M96950.