EnergyWise Home is a free, easy way to help the environment - plus get $25 each year. You can also earn up to $100 for referring your friends for a possible total of $125 a year.
Watch the short video below to see how it works:
Get $25 a year with EnergyWise Home
There are times – such as hot summer afternoons – when energy consumption places an unusual burden on the area’s power supply. EnergyWise Home helps Duke Energy Progress reduce energy consumption during times of peak demand by temporarily cycling power off and on to your central air conditioning.
The benefits of EnergyWise Home:
How EnergyWise Home works
You’ll receive a $25 annual credit on your energy bill.
Designed for your convenience
To participate in the program
Just call 1.866.541.8886 or enroll now.
Get up to $125 from EnergyWise Home
Tell four friends about EnergyWise Home and get $25 for each – up to $100 total – when they enroll.
It’s easy – simply:
1. Fill out a card with your account number and give to your friends.
2. Your friends call to enroll and give us your account number (so you can get credit) and their own account number.
3. You get $25 after they’re installed.
Have other questions? See our Frequently Asked Questions below:
How many friends can I refer?
We hope you’ll spread the word about this free, easy and important program to as many of your friends and neighbors as possible! For the referral program, you can get credit for up to four referrals or a total of $100 each year.
Why do my friends need my account number?
Your friends must give us your name and your Duke Energy Progress account number in order for us to ensure you get credit for the referral.
Where can I get more cards?
You can download additional cards here. Remember to fill in your name and Duke Energy Progress account number before giving to your friends. Or, if you prefer, you may simply give your account number to your friends and tell them to call us at 1.866.541.8886.
How do I know if someone qualifies for the EnergyWise Home Program?
The qualifications are the same as when you joined the program. You must be a Duke Energy Progress customer and have a central air conditioning unit where EnergyWise Home will be installed. If you are unsure don’t worry – your referral will be qualified later in the enrollment process.
Can I enroll someone else in EnergyWise Home directly?
No. Only authorized users of the account can enroll in EnergyWise Home.
How will I know if my referred person is installed so I can expect my $25?
We suggest you contact your referred friend to see if they were installed. If they were successfully installed, then you can expect your $25 to be delivered by mail in the next 30-45 days.
I know my referred friend or neighbor was successfully installed with EnergyWise Home. How can I find out about my incentive check?
If it has been over 45 days since your referred friend was successfully installed, then contact us at 1.866.541.8886.
I am not yet enrolled in EnergyWise Home. How do I enroll so that my friend receives $25 for referring me?
Simply call 1.866.541.8886 to enroll. During the phone enrollment you will be asked to provide your friend’s account number. Unfortunately, if your friend has not given you their account number, they cannot receive credit for referring you.
I was successfully installed and I am now an active customer of EnergyWise Home. Do I qualify for up to $100 per calendar year for referring my friends?
Yes, if you have been successfully installed and are an active EnergyWise Home customer, you can now receive the additional benefits of the customer referral program.
Is the $25 for referrals a one-time check, or will I receive it every year?
Referral payments are one-time checks, which are paid within 30 days of a successful installation. With the referral program, you get a one-time check for $25 for each successful referral, up to $100 each year. However, as a participant in EnergyWise Home, you get bill credits of $25 every year. That means you can receive total of $125 each year from EnergyWise Home.
Can I refer myself?
No, you can never refer yourself. However, you can enroll yourself and start receiving the benefits of EnergyWise Home.
EnergyWise Home is a new, voluntary residential program created to temporarily reduce power consumption during periods of peak energy demand. It was designed based on similar successful programs that have been used in other parts of the country for many years, but the local program has been customized for the energy usage patterns in our area.
Demand is the amount of electricity needed at any given time. Power usage fluctuates due to weather conditions and industrial, commercial and residential electricity usage. When electricity demand is at its highest, it’s called peak demand. In our area, peak demand is most likely to occur during extreme hot weather during the summer.
When you enroll in EnergyWise Home, Duke Energy Progress will arrange (at no cost to you) for an approved contractor to install smart, proven technology outside your home that communicates with your central air conditioning system.
This technology allows us to temporarily reduce energy consumption during times of unusually high energy demand by cycling power off and on to your air conditioner’s compressor. (The fan continues to operate normally.) When activated, the cycles occur at 10- to 15-minute intervals for up to four hours, typically between 1 and 7 p.m. The process is automatic and requires no effort from you.
EnergyWise is designed to cycle the air conditioner’s compressor off and on at 10-15 minute intervals, not to turn it completely off. Your system’s fan will continue to operate normally. An average home can generally expect at least a 1 degree temperature rise per hour during a cycling event. An event will not last more than four hours a day. Depending on the energy efficiency of the home, some customers may experience a more significant temperature rise.
For your convenience, EnergyWise will not be activated on weekends or holidays, except in the event of a system emergency. Additionally, you may choose up to two days per summer season to override the cycling of your air conditioner.
When electricity demand is unusually high, EnergyWise Home cycles your air conditioner’s compressor off and on, usually only a few days during the summer season (May through September). The program is typically activated on hot summer days for up to four hours between the hours of 1 and 7 p.m. at 10- 15-minute intervals.
How often EnergyWise is activated depends on how extreme the summer weather is that year. In a typical year, EnergyWise Home may be activated 5 to 10 times; however, if the summer is mild, the program may be activated less often.
Duke Energy Progress will not cycle for more than a total of 60 hours per summer season or for more than a four-hour period at one time.
EnergyWise will not be activated on weekends or holidays except in the event of a system emergency.
No. EnergyWise is safe for your air conditioner. Duke Energy Progress has invested in proven technology that has been safely used for programs like EnergyWise Home for over 20 years. Our program uses the latest switch technology that should not allow your air conditioner to short cycle causing a problem with your unit.
No, you should not see an increase in your electric bill. Duke Energy Progress is only changing the time of day your air conditioner runs. Your air conditioner should run for the same number of overall minutes in a day, so your bill should be the same whether a cycle occurs or not.
EnergyWise Home plays an important role when a period of high electric demand places an unusual burden on the area’s power supply. The program helps ensure the reliability of the electricity system by spreading out energy usage over a period of time. Also, by reducing the need for peak-time power that is often generated by fossil-fueled power plants, EnergyWise Home helps lessen greenhouse gas emissions and allows us all to use the available power more efficiently. It’s an easy way you and your family can make a real difference.
Yes. EnergyWise Home is an excellent example of how each of us can help create a cleaner, more reliable energy future for us all. Its success depends on the participation of many individual families, but when combined, the impact is great.
On very hot summer days, electric demand can become so high that the electric supply can be stretched to its limits. Lowering the use of residential air conditioning helps lessen this high demand. The cumulative reduction from many EnergyWise participants will help lower overall electric usage.
Additionally, EnergyWise Home helps lessen greenhouse gas emissions by reducing the need for peak-time power that is often generated by fossil-fueled plants.
In order to enroll in EnergyWise Home, you must have electric central air conditioning or a heat pump with a centrally ducted system in good working order. The residential electric service account must be in your name. You must occupy the residence being enrolled and you must be located in an area that can receive the EnergyWise Home paging signal.
Renters can enroll in the EnergyWise Home Program, but the owner of the rented property must sign a Tenant Authorization Form agreeing that the property can be enrolled. The Tenant Authorization Form must be returned to the address indicated on the form before the property can be enrolled.
At this time only residential customers are eligible for the program.
Although the paging system that Duke Energy Progress is using may not provide coverage in your area at this time, we hope to expand signal coverage in the future. Upon request, we will put you on our list of interested customers and will notify you when we expand coverage to your area.
Only the person whose name is listed as the primary customer on the Duke Energy Progress account, or another authorized person on the account, may sign up for the program. If you are authorized on the account, you may arrange the enrollment.
You as the property owner can agree to have the EnergyWise Home device installed at your property, but your tenant(s) must separately enroll in EnergyWise Home before we will install the device. You must sign and approve the Tenant Authorization Form for the properties before we can install any devices at the desired location(s).
No. To participate in EnergyWise Home, all air conditioning units at the home must be enrolled.
Room air conditioners do not qualify for participation. The technology only works on central air conditioning systems.
No. Participation is completely free and there are no installation or maintenance charges.
After installation of the EnergyWise technology at your home, you will receive your first $25 credit on your Duke Energy Progress bill. You will receive an additional $25 bill credit after each year you participate.
You will receive your first credit on your bill within one to two billing cycles after your installation date – and again every year on your anniversary date after 12 consecutive months on the program.
You will receive one $25 bill credit for enrolling in the air conditioning program for your home. The incentive is not based on how many air conditioners you have. If your home has more than one air conditioning system, all must be enrolled in the program to receive the bill credit.
In our area, Duke Energy Progress peak energy demand occurs on summer afternoons and is generally driven by air conditioning. Since the purpose of the program is to reduce peak load, only air conditioning systems offer the necessary cost efficiencies to be included.
The EZ$64 program that was discontinued in 1998 was also used to help manage peak power demand. EnergyWise uses smart new technology that makes the program much more convenient for our customers. It allows Duke Energy Progress to carefully manage the cycles and provides participants with the option to override up to two cycles per season.
The EnergyWise program works by shifting energy consumption from periods of highest demand to a different time of the day. You should not see a change in your regular energy bill, but you will see a $25 credit within two months after successful installation. You’ll get another credit again after 12 months of continuous participation and every year you participate.
Most importantly, EnergyWise Home will help keep the cost of power lower in the future by helping to reduce the need for new peaking power plants.
You may select up to two days per summer season to override the cycling of your air conditioner. You can do this by 1) calling ahead to request a day that you already know that cycling your air conditioner would be inconvenient or 2) calling during the actual cycling event to allow the compressor to run normally. Remember, the cycles only affect the air conditioner’s compressor; the fan will continue to run normally. Call us at 1.866.541.8886 to request an override.
You may select up to two days per summer season (May – September) to override a cycling event. If you make more than two requests in one season you will be removed from the program and you will forfeit future annual bill credits.
You may re-enroll at any time if your participation has been cancelled. However, you will need to remain on the program for 12 continuous months before you qualify for the annual bill credit.
Generally, your switch will be installed within 30 to 45 days after you enroll.
No. You do not need to be home for the switch on your air conditioner to be installed unless your air conditioner is not easily accessible. In that case, we will call you to set up an appointment for the installation.
After your new equipment is installed, please call us at 1.866.541.8886. We will arrange to have your switch reinstalled so that it operates on your new air conditioner or heat pump. There is no charge for this service.
You may withdraw from the program at any time without penalty. Simply call 1.866.541.8886 to speak with an EnergyWise Home representative.
All questions can be directed to the EnergyWise Home call center at 1.866.541.8886.