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Home Energy Improvement Program

Energy efficiency: An investment that pays you back

By improving your home's energy efficiency, you can save on energy bills, make your home more comfortable and even increase your house's value. In fact, many energy efficiency improvements pay for themselves quickly in energy savings.

Our Home Energy Improvement Program, specially designed for Duke Energy Progress customers, offers incentives to help with the initial costs of making your home more energy efficient. Select a rebate from the list below to learn more.

In order to qualify for a rebate, improvements must be performed by a Duke Energy Progress prequalified contractor, with the exception of the window AC unit, which may be installed by the customer.

How it works:

STEP ONE: Choose a contractor

Once you've selected your rebate from the list, our search tool easily connects you with our trusted network of prequalified contractors.

STEP TWO: Improve your home

Your energy efficiency upgrade is an investment that can make your home more valuable, more comfortable – and help you save on bills.

STEP THREE: Get a check

Your contractor will help you complete and send a rebate form, and you'll get your rebate check in four to six weeks.

Contact one of our prequalified contractors.

Frequently asked questions

Why is Duke Energy Progress offering this program?

The Home Energy Improvement Program offers our residential customers valuable rebates to help offset the cost of making a variety of home improvement upgrades to help make your home more energy efficient, reduce your monthly energy usage and save money on energy bills.

How do I know if I qualify for the program?

The program is open to residential customers in single-family and manufactured homes that are at least 1 year old. In addition, the program is also available for residential multifamily developments interested in making energy-efficient improvements to their existing residential buildings.

Can I participate in the program if I rent a house or apartment?

In order to participate, the property owner and tenant must BOTH agree to the terms and conditions of the program, sign the corresponding form and return it with the rebate form. The entity paying for the actual costs associated with the energy efficiency improvement should apply and will receive the rebate. If the property owner has a Duke Energy Progress electric account at the premises, then the owner may apply directly.

How does the Home Energy Improvement Program work?

The Home Energy Improvement Program is a residential program for existing homes that offers cash rebates for implementing energy-efficient upgrades. If you have questions about the program, call Duke Energy Progress at 866.990.4347. If you already know what you need, contact one of our prequalified contractors. After the contractor completes the work, he or she will assist you with submitting the rebate form to receive your cash incentive.

If I want to use my own contractor, what do I do?

If your contractor is on our prequalified list, simply call and schedule an appointment and be sure to mention that you are a Duke Energy Progress customer. If your contractor is not on the list, then ask your contractor to contact Duke Energy Progress toll free at 866.990.4347 for assistance in becoming one of our prequalified contractors. Once the contractor is approved, work installed after that date will be eligible for a rebate. If you do not have a contractor, you can contact one from our list of prequalified contractors to set up an appointment or receive a quote.

How do I find a prequalified contractor?

Please visit our list of prequalified contractors.

How can contractors become involved in the program?

Duke Energy Progress offers training for contractors to become one of our prequalified contractors. This designation verifies to Duke Energy Progress customers that the contractor is familiar with the program guidelines and can help them with the rebate process. Once the contractor is approved, work installed after that date will be eligible for a rebate. Interested contractors may contact Duke Energy Progress toll free at 866.990.4347 for assistance.

Can I do the energy efficiency repairs myself?

The window AC unit is the only energy efficiency repair you can perform yourself.

How do I get my rebate(s)?

After the work is completed and the program requirements are met, your contractor will help you fill out the applicable rebate form and provide any corresponding details, such as receipts. The contractor will assist you with mailing your rebate application and materials to Duke Energy Progress. Once we receive your application, we will process and mail your rebate checks within four to six weeks.

Home Energy Improvement rebate applications are valid for 90 days after the improvements are completed. After 90 days, the improvements are no longer eligible for rebates from Duke Energy Progress.

Rebate Mailing Address:
Duke Energy Progress – Home Energy Improvement Program
c/o Honeywell Smart Grid Solutions
108 Rand Park Drive
Garner, NC 27529

Whom do I contact with additional questions about the Home Energy Improvement Program?

If you have any questions, please call 866.990.4347.

Is financing available to help pay for the energy efficiency improvements?

For details on the Energy Efficiency Financing Program, contact HEIP@duke-energy.com.

What if an issue arises while the energy efficiency improvement is being made?

First, please contact your contractor to work through any questions or issues. If you cannot resolve the question or issue, please contact Duke Energy Progress at 866.990.4347 for assistance.