How do I know if I'm eligible?
To be eligible, you must be a Duke Energy Progress customer, and the water heater must be installed by one of our participating contractors.
The program is open to residential customers in single-family and manufactured homes that are at least 1 year old.
How does a heat pump water heater work?
Heat pump water heaters are revolutionizing the way we heat water. They work much like a refrigerator, but in reverse. Their advanced technology absorbs heat from the air and transfers it into the water in the storage tank. This makes them two to three times more energy efficient than conventional water heaters.
What are the benefits of a heat pump water heater?
Water heaters typically account for about 15 to 25 percent of your monthly energy bill. ENERGY STAR certified heat pump water heaters can save the average household approximately $250 per year on its electric bills compared to a standard electric water heater. Depending upon your household usage, your savings could be even greater.
A smart investment
While a certified heat pump water heater costs more up front, the savings will pay back the difference in about three years for a typical home. Replace your aging electric water heater before it fails, and start enjoying the savings right away.
Heat pump water heaters use the same water and electric connections as conventional electric water heaters.
Less energy, more efficiency
Heat pump technology absorbs the heat in ambient air and transfers it into water. This is what makes heat pump water heaters a more efficient and environmentally friendly water heater.
What are the estimated savings?
According to ENERGY STAR, certified heat pump water heaters can save the average household approximately $250 per year on electric bills compared to a standard electric water heater. Larger families – that typically use more hot water – will save even more.
How about maintenance?
Heat pump water heaters may also require annual maintenance, including changing air filters. Please review the manufacturer's operating instructions, or ask your contractor for direction.
A heat pump water heater costs more. Will I still save money?
A certified heat pump water heater is a smart investment. While it costs more up front, the savings will pay back the difference in about three years for a typical home, according to ENERGY STAR. Replace your aging electric water heater before it fails, and start enjoying the savings right away.
How do I apply for an incentive?
After the participating contractor competes the work, he or she will fill out and submit the rebate form, along with any required documentation. Once we receive it, you will get your cash rebate in the mail.
What is a participating contractor?
Each participating contractor is a local professional who has met Duke Energy Progress requirements. Only these participating contractors are approved to perform work eligible for Duke Energy Progress Home Energy Improvement Program rebates. After the participating contractor completes the work, he or she will submit the rebate form to receive your cash incentive.
Why does Duke Energy want to help me use less energy?
By 2030, demand for electricity in the United States is expected to grow by approximately 25 percent. In the past, utilities like Duke Energy would build new power plants to keep up with the rising demand for power.
But building new power plants is expensive, and each takes years to complete. Plus, new power plants can have a negative impact on our environment.
The cleanest, most efficient power plant is the one we never have to build. If we can help our customers save energy – and save money in the process – it can reduce the demand for new power plants.