With solar photovoltaic (PV) panels on your rooftop, you could be generating clean, renewable electricity – and incentives from Duke Energy Progress.
The program will effectively close upon reaching full program subscription (1 MW-AC).
|Accepted Capacity||Remaining Capacity|
|405 kW AC||595 kW AC
Effective Jan. 1, 2015, the rebate for the Residential SunSense PV program is $250 per kW AC.
Effective October 31, 2013 SunSense PV installers must have NABCEP Solar PV Installation Professional Certification.
To qualify for this residential PV program, you must be a Duke Energy Progress customer located in North Carolina and a homeowner. You must be the account holder, use the home as your primary residence and own the solar PV system installed on the home. Renters may not participate.
If accepted into the program, you will receive an upfront rebate payment plus an ongoing monthly bill credit. To qualify, the proposed PV system must be rooftop-mounted and range in size from 2 kW AC to 10 kW AC. Systems must be installed by a licensed contractor, meet electric and safety standards and be capable of producing a minimum of 1,200 kWh/per kW AC annually.
Participating customers must participate on Duke Energy Progress TOU-D rate, Net-Meter Rider and Solar Rider for a minimum five-year period with an option to extend each year thereafter. Participants will receive a one-time upfront rebate of $250 per kW AC and a monthly bill credit based on the same system AC rating at $4.50 per kW.
The program limit is 1 MW AC each year. Duke Energy Progress must receive and approve program applications prior to PV system installation or else the incentives cannot be provided.
For additional program details, view the FAQs page. To contact Duke Energy Progress about this program, send an e-mail to DEPHomeSolar@duke-energy.com.
This program is part of Duke Energy's ongoing commitment to making renewable energy more accessible and affordable for our customers and communities.
Legal disclaimer: All non-energy attributes of the System, including environmental attributes and/or the renewable energy certificates ("RECs") attributable to the amount of energy generated by the System, must be owned by the Applicant and will be provided to Duke Energy Progress under the terms of the program.
PLEASE NOTE: Your installer may assist you by providing required system information. To complete the "Estimated kWh production per year" field in Section 4 of the application, you will need to use NREL's PVWattsTM Calculator, which can accessed by clicking the link below:
Once your application has been reviewed and accepted, Duke Energy Progress will return your approved application and provide up to 90 days for installation of the solar PV system. Attached to the approved application is a certificate of completion, which must be verified, signed, and returned to Duke Energy Progress upon completion of the system (See step 4) .
All renewable generation less than 2 MW must file the Report of Proposed Construction with the NCUC, which provides the necessary notification to install a generation facility within the state of North Carolina.
To file the Report of Proposed Construction with the NCUC, please complete the required information in the spaces provided for you within the document below. The original document must be notarized and sent to the address listed in the document. A copy of the report must be provided to Duke Energy Progress.
Within 90 days of application acceptance, the system must be installed. Upon completion of the system installation and successful electrical inspection by the local authority, customer must return the Certificate of Completion to Duke Energy Progress. The system will be connected but should not be operated until Duke Energy Progress installs proper metering.
* - In order to manage year-end resource commitments, Duke Energy Progress must receive a Certificate of Completion by November 20th of any year in order to prioritize a meter exchange by December 31st of the corresponding year.
Upon receiving the Certificate of Completion Duke Energy Progress will install a bi-directional meter in approximately 15 business days. The new meter is marked with a visible label indicating that your residence has a "generator". Once this meter is set, the system may be commissioned and fully operated.
The rebate check for your installed system should be received within 8 to 10 weeks.
Listed below are documents which support the application process and external links to additional information:
Once accepted into the SunSense Solar PV Program, you will be billed according to the residential Time of Use Rate Schedule (R-TOUD). For most customers, this will mean changes to your electric bill.
On our regular residential rate schedule, you pay the same rate regardless of when you use electricity. However, on the R-TOUD Rate Schedule you will be charged different rates for energy used during different times of the day. High demand times are called “on-peak” and low demand times are called “off-peak.”
With the R-TOUD Rate Schedule, your bill will be based on your peak demand usage (kW), as well as an energy usage charge (kWh) for the month. The peak demand charge is the maximum demand used in the on-peak hours of the current month during any 15-minute interval.
In addition, your bill will reflect the impact of your new solar PV system. Effective the first full 30-day billing cycle on the program, you will see credits on your bill for the excess electricity your PV system returns to the grid. This is called netted production and reflects the amount of electricity generated by your solar panels minus the energy used by your home.
To calculate this netted production, we will install a new specially programmed, bi-directional meter once you are accepted into the program.
When you join the SunSense Program, you will receive a new meter and be switched to the Residential Time-of-Use Rate. However, this new meter must be in place for a full 30-day billing cycle to begin billing of the R-TOUD rate and the credits for netted production. Therefore you will be billed according to your existing rate schedule from the day the new meter is installed until the end of your current billing cycle.
Your excess generation is recorded from the day the meter is installed. You will receive credit for this excess generation once you have completed a full 30-day billing cycle with the new meter.
In the example below, the customer was accepted into the program and received their new Time-of-Use meter on June 28. The customer was billed according to their regular residential rate until the end of their current billing period on July 21. The credit for the their netted production was carried forward to their next bill.
* Credit for the 450 kWh of netted production is carried forward to next bill.
** Netted production equals the amount of electricity generated by your solar panels minus the energy used by your home.
Customer is charged for 300 kWh on-peak and 650 kWh off-peak, plus a demand charge of 6.7 kW.
Customer also receives a credit of $4.50 per kW or $18 ($4.50 x 4).
How Your Bill Is Calculated
Your bill is calculated on three components as shown below:
A work sheet will be included in your bills after you join the SunSense Solar PV Program, giving you detailed consumption and net generation information.
You can find more information about the Residential TOUD rate schedule here. You may also call 1.800.452.2777. Please remember that due to federal privacy laws, Duke Energy Progress is unable to communicate information to a person who is not the account holder of record.
Other questions regarding the SunSense Solar PV Program should be sent to DEPHomeSolar@duke-energy.com.
A residential customer served by Duke Energy Progress, which is located in North Carolina. The customer must be the account holder, own and occupy the home upon which the solar PV system is installed, and own the proposed solar PV system.
Basic requirements include a home with a structurally sound roof, preferably south-facing, with no shading or obstructions. PV systems generally have a 20-year life, so note trees or buildings that may block the sun in the future. Even partial shading can significantly impact the performance of a PV system.
After your initial assessment, you will need to contact a solar installer to determine if PV is the right choice for your home. The installer can provide the estimated price for a system. In North Carolina, Duke Energy Progress requires that you use a licensed electrical contractor. Duke Energy Progress does not endorse or recommend installers, but has suggested resources to research qualified installers in your area. To find an installer, visit the NC Solar Center. Customers may also call the North Carolina Solar Center (Toll free from NC at 1.800.33.NCSUN) for additional questions regarding PV technology.
Additionally, you may locate installers that are certified under the North American Board of Certified Energy Practitioners (NABCEP), the national certification organization for professional installers in the field of renewable energy.
You may verify an electrical license at the N.C. State Board of Examiners website.
Customers with rooftop-mounted PV systems ranging in size from 2 kW AC to 10 kW AC are eligible to participate. Once installed, the system must be capable of producing at least 1,200 kWh each year. Ground-mount systems are ineligible.
At this time, eligibility is limited to a system not to exceed 10 kW AC per residence.
No. Participation in this program is limited to rooftop-mounted panels. Ground-mounted systems are ineligible.
The system must be installed at specific angles relative to the south and to the horizon, referenced as azimuth and tilt. This information, along with other technical information, will be documented on your application. You will use your PV system information to complete an online analysis tool, PVWatts Calculator,that determines the amount of energy expected from the solar array. Duke Energy Progress will not approve applications from homeowners who install systems generating less than 1,200 kWh/year.
Through the SunSense initiative, Duke Energy Progress desires to promote a diversity of solar installations by accepting projects that vary in location, technology, size, developer, etc. The project size limit allows us to meet these objectives while encouraging participation from multiple solar providers throughout our region.
There is no goal on the number of projects or locations, but we will approve applications totaling up to 1 MW (AC) each calendar year.
No, Duke Energy Progress will independently review and approve applications to ensure that the system ownership, location and installation specifications meet the full program requirements.
Duke Energy Progress will contact each applicant within 5-10 business days of receiving the application to provide notification of application acceptance or rejection.
Once your application is approved, you may begin installation of the PV system. Duke Energy Progress allows 90 days for completion of the project. Once the system is installed, you must return the certificate of completion (which is returned to you as part of the original application) and Duke Energy Progress will validate the installation. Upon successful validation, a new meter will be installed within approximately 15 business days at no cost to you. Once the meter is set, you may activate your PV system and you will be placed on the RES TOU-D retail rate, Net-Meter Rider, and SunSense Solar Rebate Rider SSR. You will receive a one-time rebate check within 8 to 10 weeks. For each month after installation, you will also receive a monthly bill credit under Rider SSR. Customers must participate for a five-year term.
See our toolkit for more information on this process.
Duke Energy Progress will not maintain a list for future participation. Once the annual limit of 1 MW is achieved, the application process will be closed and re-opened on Jan. 1 of the following year.
Customers may choose to terminate participation under Rider SSR by providing 60 days written notice to Duke Energy Progress and paying a termination fee. Upon termination, monthly credits will discontinue. However, participants must receive service under Schedule R-TOUD for a minimum of 1 year. We encourage customers who discontinue participation to become familiar with the Duke Energy Progress retail rates Net-Meter Rider to understand their ability to remarket RECs.
For participants who move within the initial 5-year period, Rider SSR is available to the subsequent homeowner for the remaining participation term. A termination fee may apply if the subsequent homeowner does not enroll in RES TOU-D, the Net-Meter Rider and Rider SSR.
No. You cannot participate in both programs for the same PV array.
No. Under the program, Duke Energy Progress receives all RECs produced by the system for the initial five-year period. After the first five years, you may terminate participation and keep the REC, or renew your participation for annual periods (based on program availability at that time). If you renew, you'll continue to receive a monthly credit and Duke Energy Progress will receive the RECs.
The installed cost of a residential solar photovoltaic system varies by system type, size and manufacturer. Typically, systems cost approximately $6,000 to $8,000 per kilowatt (before tax credits and incentives). Customers should contact a solar installer to determine potential benefits and exact pricing.
You may be eligible for a federal- or state-sponsored tax incentive. Customers can learn more about tax incentives by referencing the Database of State Incentives for Renewables and Efficiencies (DSIRE). Duke Energy Progress does not administer tax incentive programs or advice, but we suggest consulting your tax advisor and a reputable source to understand how to utilize solar tax incentives.
Only systems placed in service by solar installers with a board-certified electrical contractor's license are eligible. You may confirm your installers' license at the N.C. State Board of Examiners website.
No, the homeowner and system owner must be the same. To be eligible for Rider SSR rebates and ongoing credits, a third party (solar company, developer, etc.) cannot own a system on your roof, even under a lease arrangement.
Yes. To be eligible, the system must be connected in this manner; where power generated by the solar panels flows directly to the home, enabling the customer to use solar generation to offset electric consumption. At times the panels create more power than needed; the Duke Energy Progress custom meter measures the excess energy feeding back into the grid. The excess energy may be used to offset the customer's energy usage in future months. All excess energy accumulated on a customer's account is zeroed on May 31 of each calendar year. See the Net-Meter Rider for all terms and conditions.
When you participate on the TOU-D rate, Duke Energy Progress installs a special meter that not only tells how many kilowatt-hours (kWh) energy you use, but when you use it. It also measures the maximum amount of power consumed in a 15-minute interval, or kilowatt (kW) demand, during on-peak hours. Customers incur charges for both energy and demand components on their monthly bill.
You are charged a lower rate for energy used during off-peak periods. The times and length of on-peak hours differ by season. The on-peak hours for residential customers are those hours during weekdays (Monday -- Friday), as follows:
All other times are off-peak including Saturdays and Sundays. The following holidays are also considered off-peak periods: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day (Thurs. and Fri.) and Christmas Day. If the holiday falls on a Saturday, the previous Friday is off-peak. If the holiday falls on a Sunday, the following Monday is off-peak.
Under the TOU-D rate you can reduce your bill by shifting your electric use to off-peak periods and staggering the use of major appliances (such as your electric water heater, dishwasher and dryer) during on-peak hours to minimize your peak kW-demand. Installing solar PV systems that generate during on-peak hours also helps reduce the kW-demand. See TOU-D for complete terms, conditions and pricing.
In the Carolinas, the premiums paid under the SunSense program are included in a monthly charge on customers' electric bills. This method of covering the costs was established by the North Carolina Renewable and Energy Efficiency Portfolio Standard. The costs are reviewed annually by the N.C. Utilities Commission and the charges are adjusted to reflect programs and incentives.
In 2007, the North Carolina legislature passed a law requiring utilities in the state to generate a portion of their total energy with renewable energy sources, starting at 3 percent in 2012 and growing to 12.5 percent by 2021. An initial solar energy requirement took effect in 2010. Part of the overall requirement can be met through energy savings achieved through energy-efficiency measures.
Duke Energy Progress does not maintain a list of qualified contractors; however, we suggest that customers use the NC Solar Center as a contractor resource. Contractors may also contact the NC Solar Center to be included in their list.
Only systems that begin construction after Duke Energy Progress' acceptance of an application are eligible. You must complete the application and receive approval prior to installing your system. Click the following link to download the program application.
Please contact your contractor to work through any questions or issues related to system installation. Duke Energy Progress does not provide call support or field services for the installation or maintenance of the PV systems.
In order to manage year-end resource commitments, Duke Energy Progress must receive a Certificate of Completion by November 20th of any year in order to prioritize a meter exchange by December 31st of the corresponding year. This is a recommended deadline to allow adequate time for resource allocation, but does not guarantee a meter exchange by December 31st.
All SunSense PV residential customers must return a W-9 form to Duke Energy Progress for their incentive check to be processed. A Form 1099 Misc. will be sent to customers at the end of the calendar year for the purchase of Renewable Energy Credits (RECs) related to the SunSense Program. Customers will need to consult with their tax advisers If they have any questions related to receiving and reporting the Form 1099 Misc “Other Income.”
If the answer to your question cannot be found within this FAQ document or elsewhere on the SunSense Residential PV Web page, send an e-mail to DEPHomeSolar@duke-energy.com.