On Nov. 23, 2015, JACO Environmental, the company that provides the service for our Appliance Recycling Program, unexpectedly discontinued all operations. We apologize for the inconvenience this causes and are diligently working to determine next steps on behalf of our customers.
We are currently not accepting appointments for appliance recycling. Please continue to check back here for the most up-to-date information.
We are working to determine next steps regarding the future of the program. Please continue to visit our webpage for the most up to date information.
For questions regarding your rebate card, please contact Cardholder Services at 888.371.2109. More information about using your card can be found in the frequently asked questions below or by visiting My Prepaid Center.
To activate your card, please visit My Prepaid Center or call the number on the card. You will not be able to use the card until it has been activated.
Visit the My Prepaid Center for information regarding your card. Be sure to have your card accessible.
Yes, the card will expire on the last day of the month of the valid thru date printed on the front of the card. An expired card cannot be replaced.
Yes, visit the My Prepaid Center to opt in. Text messaging restrictions apply. Charges from your phone carrier may apply.
No. It is a prepaid reward card and it does not affect your credit rating.
The card can be accepted wherever Debit MasterCard® is accepted excluding gas pumps (pay at the pump) and ATMs.
Detailed information can be found by logging in to the My Prepaid Center, or by contacting Cardholder Services at 1-888-371-2109.
Select credit, not debit, and sign the receipt (even though the card says debit on the front). Although no PIN is required, you may still create and use a PIN if you prefer by logging in to the My Prepaid Center and clicking Set PIN at the top of the page. If you do create a PIN, swipe the card as debit.
No. Select credit and sign the receipt. However, you may still create and use a PIN if you prefer. Simply log in and click Set PIN at the top of this page. If you do create a PIN, swipe the card as debit.
The card can only be swiped for the current balance or less. If your purchase amount is more than the value on the card, use the card last when using multiple forms of payment.
Visit the My Prepaid Center to view your Transaction History.
Make sure that none of the following applies to you:
If you are still having trouble with your card please call 1-888-371-2109 and Cardholder services will be able to assist you.
Please call 1-888-371-2109 and provide the card number. A new card will be sent to you with the remaining value at the time you call. The replacement card must be requested 15 days prior to the valid thru date. The first replacement is free, although there is a fee for each additional replacement. Replacement cards typically arrive within seven to 10 business days via First Class mail. Should you not have your card number please email us at email@example.com and we will make sure a replacement card is requested.
Log in to view your Transaction History.
If you still think the balance is incorrect, contact Customer Service at 1-888-371-2109.
Should you have any additional questions or concerns, please email us at firstname.lastname@example.org.
Prepaid card is given to you as a rebate. Prepaid card is issued by MetaBank®, Member FDIC, pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. No cash access or recurring payments. Card valid for up to 12 months; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see http://www.MyPrepaidCenter.com/site/mastercard-promo.