Older refrigerator or freezer models use a lot more energy than today’s more efficient appliances. In fact, your spare fridge could be adding up to $150 a year to your energy bill. Save that cash by signing up for our Appliance Recycling Program. We’ll pick up your old fridge for free, recycle its parts, and send you a $50 check. It’s that easy.
Select a day and time that works for you. Sign up online or call 888.638.3738.
We’ll come to your house and remove your appliance for free.
A local recycling center will recycle up to 95 percent of your old fridge.
We’ll send you a check for $50. (And don’t forget the extra that you’ll save in energy costs.)
Learn more about the environmental impact of fridge recycling (PDF) and why Duke Energy Progress wants to help you use less energy (video).
To participate, you must:
There is a limit of two appliances recycled per account, per calendar year.
To be eligible, your refrigerator must be:
Our Appliance Recycling Program can help you save energy and money by taking your extra fridge or freezer off your hands. Our recycling partner, JACO Environmental, will safely pick up your appliance for free and take it to be recycled. Then we'll send you a check.
When you recycle your old refrigerator or freezer, up to 95 percent of its components are reused, and the toxins and ozone-destroying gases from the foam insulation are disposed of safely.
We want to remove older, inefficient appliances from the power grid. By switching to energy-efficient appliances, customers can use less energy and save money.
When customers lower their energy usage, it reduces the costs of providing energy and the need to build more power plants in the future, which actually lowers bills for everyone.
The size of your refrigerator is often embedded in the model number, which may be printed somewhere on your unit. The model number may look like "TXI21RL." In this case, the fridge is 21 cubic feet.
If you cannot find your model number, you can get a rough estimate by measuring the inside of your fridge and multiplying length by its height by its depth (L x H x D).
We continually evaluate all of our programs to see how we can improve or expand them. Our Appliance Recycling Program is relatively new, so we're still compiling program data and customer feedback. We will continue to evaluate the program to see if and how we can expand it to include additional appliances.
Our recycling partner, JACO Environmental, will recycle up to 95 percent of your appliance’s components. All of the materials – insulation, oil, metal, plastic, mercury and more – from your old appliance can be reused or disposed of in an environmentally responsible way. This keeps your refrigerator out of landfills – where it could leak hazardous emissions.
You can schedule an appliance pickup online or by calling 888.638.3738. Our representatives are available by phone between 7 a.m. and 8 p.m. on weekdays, and between 10 a.m. and 5 p.m. on Saturdays.
Remember to have your Duke Energy Progress account number on hand to schedule pickup. Your account number is located in the upper right-hand corner of your energy bill.
We'll send you a check within four to six weeks of the appliance pickup.
JACO Environmental is one of the country's largest appliance recyclers. The company works with utilities in 26 states and recycles over 400,000 appliances each year.
Once an appliance arrives at a JACO recycling center, it is totally deconstructed. Most of the components are recycled. What can't be recycled is carefully disposed of in an environmentally responsible manner.
No. Customers can only participate in the Appliance Recycling program by scheduling an in-home pickup.
No, the appliances must be picked up by Duke Energy Progress' vendor partner, JACO, specifically for the Appliance Recycling Program. Appliances picked up by other retailers not affiliated with this program do not qualify for the incentive.
At this time, incentives apply only to the appliances being recycled.
Yes. All Duke Energy Progress residential customers who own qualified appliances are eligible to participate.
You or an authorized adult, 18 years of age or older, must be present to sign the pickup release form.
Refrigerators or freezers must be:
When you schedule pickup online or by phone, you’ll be asked a series of questions about your fridge or freezer to make sure it qualifies before the scheduling process is completed.
When calling or scheduling online, you’ll be able to choose one or more pickup dates specific to your location. One to two days before the scheduled pickup date, a representative will contact you with a four-hour window for collection time. On your pickup date, collectors will contact you en route to confirm the appointment time
On the day of the pickup, you must provide clear and safe access for the pickup team to remove your appliance. Team members will not risk injury, move your personal things or modify your home (e.g., remove a door or railings) to remove the appliance.
You can send your questions to firstname.lastname@example.org or call 888.638.3738. Our representatives are available by phone between 7 a.m. and 8 p.m. on weekdays, and between 10 a.m. and 5 p.m. on Saturdays.
Refrigerators and freezers purchased before 1993 can consume two to three times more energy than newer models. Replacing your current unit with an ENERGY STAR qualified model could save you up to $150 a year in energy.
Each Duke Energy Progress customer can recycle a maximum of two units per calendar year as part of the Appliance Recycling Program.
When you schedule your pickup, you'll select a day that's convenient for you. We'll then contact you before the scheduled day to set a four-hour pickup window.
No. Non-working fridges and freezers do not qualify for the Appliance Recycling Program. Nonetheless, we encourage you to dispose of the unit in an environmentally responsible manner.