Welcome. If you're new to the Duke Energy Progress service area or are moving to a new home and need power turned on, click on the appropriate link below.
New customers or customers not already registered – please follow the Need to Register? link and register to complete this process.
You will be asked to provide the following information:
Duke Energy will assess a non-refundable $17 (North Carolina) and $15 (South Carolina) connect fee for all newly activated electric accounts.
Deposit and credit check
Since electricity is billed after it is used, we may require a security deposit before completing your request for service. We’ll perform a credit check to determine the deposit amount for new Duke Energy Progress customers, as well as former or existing customers.
An electrical inspection is required for newly constructed homes or manufactured homes. You must complete all required city and county inspections before we can connect your permanent electric service.
If your previous residence was served by Duke Energy Progress and you need the service for the old location taken out of your name, visit the move electric service page.
Are you moving and need to cancel service for your residence? Please log in to your Duke Energy Progress account to stop service and billing.