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Water Heater Repair is not part of the regulated utility services offered by Duke Energy Progress ("DEP") and is not in any way sanctioned by the North Carolina Utilities Commission or the Public Service Commission of South Carolina. Purchasers of Water Heater Repair will receive no preference or special treatment from DEP. A customer does not have to buy Water Heater Repair in order to receive the same safe and reliable electric service from DEP. Water Heater Repair may also be available from other non-Affiliated suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.