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Billing & Payments

Convenient, secure, fast

Online Paperless (e-bill)

View your bill securely, 24/7. Enter bank account of your choice. Pay one time or month after month.

Monthly Automatic Draft

Link to the bank account of your choice. Automated recurring payment.

...and easy to use

Credit Card/Electronic Check (EZ-Pay)

Pay with your Visa, MasterCard, Discover Card or Electronic Check. Includes a $8.95 charge.

Pay in Person

Pay at one of our paystation locations. Some locations may include a $1.50 fee.

Our mailing address for payments:

Duke Energy
P.O. Box 1004
Charlotte, NC 28201-1004

For FEDEX or UPS delivery only:

Duke Energy
10101 Claude Freeman Dr. Suite 225N
Charlotte, NC 28262

(Requires an additional business day to process once received)

Note:  These locations are mail receiving stations only. In-person payments may be made at these convenient paystation locations.

Bill Inserts
An online view of recent customer bill inserts.


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