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New Construction Service

Powering your Construction Site or New Home? Welcome - we are pleased to be your partner for power.

Obtaining temporary or permanent electrical service? Following these steps will ensure a successful partnership in meeting your electric service needs.

Step One:

As soon as possible in your construction process, please submit your application in the manner most convenient for you.

  • By web: An  online application form.  Please be prepared to provide all necessary information.
  • By fax: Complete the application form and fax it to 407.804.3075 (Orlando metro area) or 800.679.8004 (all other areas).
  • By phone: You can speak to a Duke Energy representative by calling 800.700.8744. Please be prepared to provide all  necessary information. The person responsible for the new account must place the call to Duke Energy.

Step Two:

We request that a deposit and service charge be paid for each temporary and permanent service along with any special fees, such as underground service costs. Deposit alternatives may be discussed with your Duke Energy representative.

Step Three:

Duke Energy may need to extend power lines and/or install underground service lines to meet your needs. To avoid delays, please talk with your Duke Energy representative as soon as possible because completion of these services could vary by multiple weeks. If your request pertains to underground service, you will need to Duke Energy once the meter base is in place to schedule installation.

Step Four:

When all appropriate inspections have cleared, your permitting authority or designated party will notify Duke Energy to authorize electric service connection.

Step Five:

Duke Energy will schedule the connection of your service and meter installation based on weather and service workload.

Helpful Facts You Need to Know:

  • Separate application forms must be submitted for both temporary and permanent service.
  • Meter locations will be designated by Duke Energy for both temporary and permanent service.
  • Generally, all meter bases/banks will be furnished by the customer or contractor. These should be approved by Duke Energy before installation.
  • The customer or contractor is responsible for having the meter base installed and inspected. The structure must be marked with the permanent address. If there are multiple meter bases, the customer or contractor is responsible for marking each base with the appropriate permanent address. Please talk with your Duke Energy representative for more details.
  • The customer or contractor is responsible for having the building permanently marked with the appropriate 911 address.

Additional charges may be incurred for:

  • Underground service.
  • Service to a location other than the one designated by Duke Energy or special service requirements.
  • Temporary construction power that is not readily available.