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Free Rate Review

To ensure your business is on the best possible rate, Duke Energy is introducing its new Free Rate Review program for non-residential customers like you. We realize your electric usage may occasionally change due to business operations and other factors. The new program is a way for us to help you save money on future electric bills.

When you sign up for our Free Rate Review program, you give us permission to automatically switch your electric rate on an account if our yearly review indicates you can save money. Whenever Duke Energy switches your electric rate, you will be notified of the change and will be given 30 days to contact Duke Energy to switch back. Please see the terms and conditions of the Free Rate Review program.

If you are interested in participating in the Free Rate Review program, sign up online.

If you have questions, you may contact us by email at, by fax at 800.662.5570 or by phone at 877.372.8477. We are available Monday through Friday from 7 a.m. to 6 p.m. to assist you. If corresponding by email, please include your account number.

We want to be your trusted energy adviser and we look forward to helping you save on your energy bill.

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