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Credit Card/Electronic Check (EZ-Pay)

EZ-Pay is an easy way to pay your Duke Energy bill quickly and securely online or by phone. With EZ-Pay you get 24-hour access, and payments post to your account on the scheduled date.

$2.20 fee

Why EZ-Pay?

You can pay your bill over the phone or online 24 hours a day, seven days a week with EZ-Pay.


Pay your bill through EZ-Pay

Duke Energy offers this convenient payment option through a third-party vendor, Kubra. With EZ-Pay you can pay your bill using electronic check, Visa, MasterCard or Discover Card. Just follow the steps below:

  1. Have your Duke Energy account number, mailing zip code and a bank account, credit or debit card number handy.
  2. Visit the EZ-Pay payment site for Duke Energy residential customers, or call toll-free 1.866.374.5376.
  3. The payment plus a $2.20 convenience fee, charged by EZ-Pay, will be reflected on your banking or credit card statement.