EZ-Pay is an easy way to pay your Duke Energy bill quickly and securely online or by phone. With EZ-Pay you get 24-hour access, and payments post to your account on the scheduled date.
Duke Energy offers this convenient payment option through a third-party vendor, Kubra. With EZ-Pay you can pay your bill using electronic check, Visa, MasterCard or Discover Card. Just follow the steps below:
Payment posting schedule
Payments made prior to 3 p.m. will post to your account on the same business day. Payments made after 3 p.m. will post to your account on the next business day.
EZ-Pay is secure
Your security and privacy are important to us. When paying with EZ-Pay you’ll be asked to give similar information as you would to pay with a paper check or credit card. All information is kept confidential and secure.
Additional payment options
To see a side-by-side comparison of Duke Energy payment options, view the Pay My Bill Matrix.
EZ-Pay accepts Visa, MasterCard, Discover Card, debit cards and electronic checks.
Duke Energy does not receive any of the proceeds of this fee. The $2.20 fee is what EZ-Pay charges for credit card/check transactions and processing costs.
When you pay by electronic check, Duke Energy receives an amount equal to your electric payment and EZ-Pay receives the $2.20 handling fee.
Other companies are able to add the price of processing to what they charge for their goods and services. As a regulated utility, we are not able to do that. By charging only the customers who use the EZ-Pay service the processing fee, it's a fairer way to pay for this convenient payment option. Only the customers who choose to pay through EZ-Pay will incur the fee. If the convenience fee could not be included as a separate charge, we would not be able to offer this additional payment option.