Reduce my energy costs:
Making your home more energy-efficient is a great first step to reducing energy costs. Start by finding where your home loses energy by completing an Online Home Energy Check.
Once that is complete find ways to save energy in your home through our Home Energy Improvement Program.
Quick energy tips
These quick energy tips can help you reduce electric usage in your home.
- During the summer months, set your thermostat at the highest comfortable setting. Duke Energy recommends a setting of 78-80. You can save 7 to 10 percent on your cooling costs for each degree above 78.
- Use ceiling or portable fans to supplement your air-conditioning in occupied rooms.
- During the winter months, set your thermostat at the lowest comfortable setting. Duke Energy recommends a setting of 68-70. You can save 7 to 10 percent on your heating costs for each degree below 70.
- To increase your heating and cooling system efficiency, replace or clean system filters monthly and do not block registers and return vents with furniture or drapes.
- If your furnace or air conditioner is over 10 years old, consider replacing it with an energy-efficient heat pump.
- Make sure your home is properly insulated. Progress Energy recommends R-19 to R-30 insulation for ceilings, R-11 for floors (suspended frame only), R-11 for frame walls and R-5 for concrete block.
- Reduce hot water used for washing clothes.
- Install low-flow showerheads and faucet aerators to reduce hot water use.
- Switch to fluorescent bulbs for areas of constant use, such as the kitchen.
- Turn off all small electrical equipment, such as radios, VCRs or TVs when not in use.
- Turn off the lights when leaving an empty room.
- If you have a fireplace, close the damper when not in use.
- Use your microwave or countertop appliances for cooking instead of your stove or oven.
Review energy saving tips for appliances:
Just a few small changes in your household routines can add up over the year to big savings on your utility bills. Duke Energy has tips on how to reduce your energy costs on your home, yard and appliances. Learn what the biggest household energy wasters are and how a few simple actions could increase efficiency.
View these energy-saving tips:
Analyze my account:
For more information regarding your bill go to the My Account Login page.
If you haven't used online account access, register your account.
After logging into My Account, view energy analysis details and graphs that let you:
- Compare your electric usage this year and last year to the average temperature by month
- Compare your past 12 months electric usage to the high, low and average temperature for the same period
- Compare the average temperatures per month for the past 24 months
Read my meter:
Your meter measures the amount of electricity you use in kilowatt-hours (kWh). Each dial on the meter represents one digit in the total number of kilowatt-hours you've used since the last time your meter was read.
Most meters are now easy-to-read digital meters.
If you have a digital meter, read it left to right. This illustration reflects 40632.
Some other meters are the mechanical dial type. Here are some simple rules for reading your dial type meter:
- Read and record meter readings from right to left.
- Record the smaller number when the pointer is between numbers. However, if the pointer is between 9 and 0, use 9 as the lower number.
- If the pointer is directly on a number, the dial to the right will determine its reading. If the pointer on the right has passed zero, record the number the pointer is directly on. If the pointer on the right is not past zero, record the next lowest number on the dial you're reading.
- If you read your meter one month later, simply subtract the previous month's reading to determine the number of kWh you've used in one month.
Equalize my monthly bills:
Duke Energy offers several choices to make it easier to manage your monthly bill.
This free service lets you plan your monthly payments and helps you keep your budget balanced. It's designed by Duke Energy to help you avoid unpredictable bills. To learn more or enroll, visit the Budget Billing page.
Other payment options
Make paying your bill more convenient through our billing and payment options.
Learn about energy program options:
EnergyWise HomeSM Program
Participate in EnergyWise Home and save up to $147 annually through monthly credits on your energy bill. This program for residential customers not only helps you save on your bills, it also helps our community use energy more wisely. Watch a short video to learn how it works. Credits are prorated according to usage above 600 kilowatt hours. It's easy and free to participate.
Energy saving checks are available. (Florida residents only)
Heat Pump Check
You may be eligible for an incentive credited on your electric bill.
Is the ceiling insulation in your home less than R-12?
Have you considered installing energy-efficient windows, window film or window screen in your home?
Install a reflective roof product to reduce the heat coming into your home.