Storms are a part of life in the Southeast, but being without power is an inconvenience no one enjoys. Rest assured that when storms strike, we at Duke Energy work hard to restore power to our customers as quickly and safely as possible. View storm-related resources below and in the right navigation.
It's easy to get outage updates delivered right to your mobile phone via text message. No need to do anything NOW -- next time you report an outage by phone or online, simply provide your mobile number and choose text to receive outage updates. Standard use rates apply.
Providing reliable power is a priority for Duke Energy. You can help us locate outages quickly by calling (800) 228-8485 or using this online tool to report a power outage or other electrical problem.
We currently have Duke Energy crews all across our Florida service area. Their work involves outdoor upgrades that are necessary to increase our capacity and improve your service and reliability.