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Please let us know how we can assist. You can use the form below to ask a question, send us your feedback or learn more about Duke Energy services that can add conveniences or help save money for your business. Online representatives are available to respond online Monday through Friday, 8 a.m. to 4 p.m. EST. (Please allow 48 hours response time during business hours.) Form fields in bold are required.

You may also speak directly with a business representative by calling Duke Energy's toll-free priority service line for businesses, 877.FPC.VIPS (877.372.8477). Business representatives are available to answer your call Monday through Friday, 7 a.m. to 6 p.m. EST. If you ever need assistance during nontraditional business hours, just call the same priority service line number and your call will transfer to a Duke Energy customer service associate, who will be happy to handle your requests.

Whole Facility Surge Protection

Ways I can make my business more energy efficient

Backup Generation Services

Additional Customer Service Phone Numbers

  • In St. Petersburg/Clearwater area: 727.443.2641
  • In Orlando area: 407.629.1010
  • All other Florida locations and nationwide: 800.700.8744
  • Power outages: 800.228.8485.

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