Please let us know how we can assist. You can use the form below to ask a question, send us your feedback, or to learn more about Duke Energy services that can add conveniences or help save money for your business. Your representative is available to respond online, Monday through Friday, 8 a.m. to 4 p.m. EST. (Please allow 48 hours response time during business hours.) Form fields in bold are required.
Or, speak directly with a business representative by calling Duke Energy's toll-free, priority service line for businesses, (877) FPC-VIPS (877-372-8477). Business representatives are available to answer your call Monday through Friday, 7 a.m. to 6 p.m. EST. And, if you ever need assistance during non-traditional business hours, just call the same priority service line number and your call will transfer to a Duke Energy customer service associate who will be happy to handle your requests.